About Us

Throughout our history, Eastcoast Research has prioritized innovation and excellence in all aspects of our work. From designing testing facilities to implementing advanced market research techniques, we have continuously delivered exceptional results.

Our Company

Over the years, Eastcoast Research has built a reputation for reliability, accuracy, and professionalism. Our commitment to quality is evident in every project we undertake, and our clients trust us to deliver actionable insights that drive success. As we continue to evolve and expand our capabilities, we remain dedicated to upholding the highest standards.

Who We Are

Eastcoast Research was founded in 1972 in Wilmington, NC, by seasoned professionals dedicated to advancing research opportunities to clients east of Route 95. We steadily grew into a trusted leader in research and testing, In the early 2000s, we expanded our operations by opening a sensory testing facility in Greensboro, NC. Our expertise in various industries, such as consumer goods, healthcare, and financial institutions, created the need for a third office, which we opened in Raleigh, NC, as a focus group and sensory testing facility.

Mission

Our mission is to provide value and insights to our business partners, while providing superior white glove service to our clients and participants.  We are more than a research vendor—we are a research partner.  Collaboration, attention to detail, transparency and flexibility are pillars of our research methodologies.  We ensure data insights are reliable and of the highest quality to allow our clients to evaluate preferences and opinions, determine their position in the marketplace, and make sound business decisions.

Values

  • We do what we say we are going to do. 
  • We act with honor and integrity.
  • We focus on the project specifics with fierce attention to detail. 
  • We act with a sense of urgency while providing white glove service to all clients.

Our Approach

Our recruiting methodologies are not limited to the walls of our offices but include grassroots and outside-the-box methods to ensure we find even the hardest segments. Our large client base, significant return business, and decades of success are a testament to our commitment to exceptional service and proven results. 

We are the only research partner in North Carolina with three focus group facilities and the ability to conduct state-wide research studies.

What We Do

Eastcoast Research provides clients with quality, articulate participants, senior-level project management, and excellent customer service for qualitative and quantitative studies. We pride ourselves on our exceptional recruiting, superior show rates, and our diverse database.

Services Offered

Eastcoast Research offers a comprehensive suite of market research services tailored to meet the diverse needs of our clients. Our offerings encompass various types of research needs, including:

Focus Groups

Eastcoast Research’s focus groups offer real-time insights, expert moderation, and actionable recommendations for clients.

Sensory Research and Testing

Eastcoast Research offers expert sensory testing, recruitment, and training to provide insights for data-driven product decisions.

Central Location Testing

We provide expert CLT services, offering precise insights to help businesses make informed product decisions.

Home Use Testing

Our IHUTs deliver real-world product insights, helping businesses refine products for market success.

Interviews

We conduct expert interviews to deliver key consumer insights, helping businesses inform strategies and drive growth.

Surveys

We coordinate and deliver expert surveys, offering in-depth insights to help businesses optimize strategies and drive success.

Intercepts

Eastcoast Research’s intercept surveys capture real-time consumer insights, helping businesses make quick, informed decisions.

Mock Juries and Trial Research

We offer complete mock jury trial services, providing insights for legal strategies with expert recruitment and secure data.

Industries We Serve

Eastcoast Research boasts a portfolio of expertise across a diverse range of industries and sectors, including but not limited to:

  • 1. Healthcare
  • 2. Food and Beverage
  • 3. Retail
  • 4. Financial Services
  • 5. Media and Entertainment
  • 6. Government and Public Sector

  • Our extensive experience in these industries allows us to tailor our research services to address specific challenges and opportunities unique to each sector, enabling our clients to make informed decisions and drive success.

    Our Commitment

    Eastcoast Research is dedicated to delivering research services of the highest quality, adhering to stringent standards. Our commitment is evident in our meticulous attention to detail, rigorous quality assurance processes, and adherence to industry best practices. We strive to exceed expectations and ensure the integrity and reliability of every project.

    Ethical Research

    In conducting research, Eastcoast Research upholds strict ethical principles and guidelines to ensure participants’ welfare and rights and maintain the research process’s integrity. 

    Our team follows all rules and regulations from the market research industry, state governments and federal government to ensure the highest levels of data privacy and confidentiality. 

    We hold strict confidentiality agreements with clients and respondents to address how data is stored and shared. Studies are always conducted to gather data insights and never to sell or share personal data, products, or services.

    Request A Bid

    Let us show you the difference between a research vendor and a research partner!

    We welcome inquiries and project requests from visitors seeking reliable research solutions. Eastcoast Research is dedicated to serving clients nationwide, and our team is prepared to travel across the country for diverse projects. 

    Whether you require sensory testing, respondent recruiting, interviews and intercepts or any other form of market research, we’re here to meet your needs with professionalism and expertise. Request a bid, and let’s discuss your requirements and explore how we can assist you in achieving your research goals.

    Where to Find Us

    Greensboro

    1118 Grecade St, Suite 103 

    Greensboro, NC 27408

     ecrg@eastcoastresearch.com

     336.285.5195

    Raleigh

    309 W. Millbrook Road Suite 111

    Raleigh, NC 27609

    ecrraleigh@eastcoastresearch.com

    919.452.5455

    Wilmington

    1213 Culbreth Drive

    Wilmington, NC 28405

    ecr@eastcoastresearch.com

    910-763-3260

    Industry Associations